Terms of Sale

This website is operated by the company named in the footer of every page of this website ("we", "us", "our"). Our registered address and company registration number are shown there.

You can contact us at any time using the contact form on our Support page.

"Show" means an Oasis 2027 concert listed on this website.

"Venue" means the arena or stadium where a Show takes place.

"Ticket" means a mobile ticket purchased through this website granting entry to a Show.

"Order" means a purchase of one or more Tickets and/or merchandise completed through this website.

"You" means the person placing the Order.

You must be 18 or over and hold a valid debit or credit card to place an Order.

Each Show has a maximum number of Tickets that may be bought per account. This limit is displayed when you select your Tickets. We may cancel Orders that exceed this limit, including Orders placed through multiple accounts by the same person or household. Any Order cancelled under this clause will be fully refunded.

During high-demand sales, you may be placed in an online queue. A place in the queue does not guarantee that Tickets will be available when you reach the front.

Tickets added to your basket are held for 10 minutes. If you do not complete payment within that time, the Tickets are released.

A contract between you and us is formed when we send your Order confirmation email. Until then, we may decline an Order for any reason, in which case no payment will be taken or any payment taken will be refunded in full.

Using automated software, bots or any other means to bypass the queue or purchase limits is prohibited. Orders placed in this way will be cancelled.

All prices are shown in pounds sterling and include VAT and all booking fees. The price shown when you select your Tickets is the total you will pay.

Prices will not change during your purchase.

We accept payment by debit and credit card only. We do not accept cash, bank transfer, PayPal, cryptocurrency or any other payment method.

Payment is taken in full when you place your Order.

We will never ask you to pay by bank transfer. Any request to do so in our name is fraudulent and should be reported to Action Fraud.

Tickets are issued as mobile tickets only and are accessed through your My Tickets account on this website.

Your Tickets will become available to download a few months before the Show. We will email you when they are ready.

Your Order confirmation email is your proof of purchase until your Tickets are released.

You are responsible for ensuring your phone is charged and able to display your Ticket at the Venue. If you lose access to your phone, you can log in to your account from another device to access your Tickets.

You may cancel your Ticket Order for a full refund, including all booking fees, as long as you cancel no later than 14 days before the date of the Show.

You cannot cancel a Ticket Order, and no refund will be given, within 14 days of the date of the Show.

To cancel, use the cancellation option in your My Tickets account or contact us through our Support page.

Refunds are made to the card used to pay for the Order, within 14 days of your cancellation being confirmed. Your bank may take a further few working days to process it.

The statutory 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 does not apply to tickets for leisure events taking place on a specific date. The cancellation right in clause 6.1 is offered by us in addition to your statutory rights.

If a Show is cancelled, you will receive a full refund, including all booking fees, to the card used to pay. You do not need to request it.

If a Show is postponed or moved to a different Venue, your Tickets will remain valid for the new date or Venue. If you cannot attend, you may request a full refund within the period stated in our notification to you.

If Oasis do not perform at a Show, the Show will be treated as cancelled.

Support acts, set lists, running times and stage production may change and do not entitle you to a refund.

We are not responsible for travel, accommodation or other costs you incur in connection with a Show that is cancelled, postponed or changed, except where we are legally required to be.

You may transfer Tickets to another person through your My Tickets account. The recipient must have their own account to receive them.

Tickets may only be resold through the face-value resale facility in your My Tickets account. Tickets must not be resold, or offered for resale, at a price above their original face value.

Tickets resold or offered for resale in breach of clause 8.2, including on unauthorised resale websites, may be cancelled without refund, and the holder may be refused entry to the Venue.

Tickets must not be used for commercial purposes, promotions, competitions or prizes without our written permission.

Entry is subject to the conditions of entry of the Venue, which are available on the Venue's page under Arenas. These include bag policies, prohibited items and age restrictions.

The Venue may refuse entry or remove any person who breaches its conditions of entry or whose behaviour puts others at risk. No refund will be given in these circumstances.

Each Ticket admits one person only. Everyone attending requires a Ticket, whatever their age.

Late arrival may result in restricted or refused entry. No refund will be given for late arrival.

Tickets are scanned at entry. Once a Ticket has been scanned, it cannot be used again.

Accessible Tickets are available for each Show and can be selected when choosing your Tickets.

If you need help booking or attending a Show, contact us through our Support page and we will assist you.

Merchandise can be added to a Ticket Order at checkout or bought separately under Merchandise.

You can choose home delivery or collection at the Venue on the night of your Show.

You have the right to cancel a merchandise purchase within 14 days of the day you receive or collect it, without giving a reason. To cancel, contact us through our Support page.

If you cancel, you must return the item unused and in its original condition within 14 days of telling us. We will refund the price of the item, and the standard delivery charge if it was delivered, within 14 days of receiving it back. You are responsible for the cost of returning the item.

If an item is faulty or not as described, you have rights under the Consumer Rights Act 2015 and we will repair, replace or refund it as those rights require.

Cancelling a merchandise purchase does not affect any Tickets in the same Order. Cancelling Tickets does not automatically cancel merchandise in the same Order.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law.

Subject to clause 12.1, our total liability to you in connection with an Order is limited to the amount you paid for that Order.

We are not liable for any loss that was not reasonably foreseeable when the contract was formed, or for business losses.

We are not responsible for failure or delay caused by events outside our reasonable control.

Nothing in these terms affects your statutory rights as a consumer.

We use your personal information to process your Order, deliver your Tickets and contact you about your Show. Full details are set out in our Privacy Policy.

We may update these terms from time to time. The version in force when you place your Order applies to that Order.

These terms are governed by the law of England and Wales.

You may bring proceedings in the courts of England and Wales. If you live in Scotland, you may also bring proceedings in Scotland. If you live in Northern Ireland, you may also bring proceedings in Northern Ireland.

If you have a complaint, contact us through our Support page and we will aim to resolve it as quickly as possible.